FAQs
Certisource can trace its roots back to 2002 when the Singapore Zoological Garden was seeking a source of legal timber to complete upgrading projects. Certisource was established to meet the growing market demand for independently certified timber that could be delivered at a reasonable market premium.
No you don't! Certisource is not a club and we offer our services in a largely unrestrictive manner - the only requirement we have is that our clients and partners show a willingness and commitment to achieving real and beneficial improvements to their operations.
National and International regulatory changes are increasingly requiring that the source and legality of timber imports has been independently verified. Consumers are seeking credible assurances about the timber products they buy and if you make claims about your products that are inaccurate or misleading you risk damaging the reputation of your company due to adverse publicity.
No we don't! We review all requests for our services on a case by case basis and whilst we prefer to carry out verification work on large batches of timber, because of the cost savings that can be gained by our clients, we have no policy that prevents us working with small batches of timber.
The exact structure of our charges is based on a number of variable factors - please see costs for further information.
Certisource only issues a certificate if we have irrefutably proved the source and legality of timber. In the unlikely event that adverse comments are made about our certification standards, Certisource will respond directly and promptly to the person or organisation making such statements.
Chain of custody is the path taken by raw materials from the forest to the consumer, including all successive stages of processing, transformation, manufacturing and distribution.
Certisource has solid and constructive working relationships with a number of key NGOs who support and encourage our aims and methods.