Our Mission & Values

Certisource Mission
To enable clients to eliminate illegal timber from their supply chains through the provision of professional, credible and cost effective, independent verification services.

Certisource Values
Certisource core values dictate our all our operational methods and procedures.

Credibility Certisource always ensures that any statement or declaration made by us can be backed up by accurate and complete supporting evidence
Excellence Certisource maintains the highest possible operational standards and we will never compromise when it comes to our focus on quality
Review Certisource policies, procedures & practices are kept under continual review to ensure that they comply with any legislative or best practice changes and continue to reflect the needs and requirements of our clients
Transparency To demonstrate transparency and maintain credibility Certisource publishes details of certificates issued, invites independent bodies to carry out assessments of our procedures and aims for ISO accreditation for our certification
Integrity Certisource will not tolerate or be party to any activities that threaten our own reputation or those of our clients or partners
Systematic The Certisource verification process incorporates several different stages that allow us and our clients to continually monitor and review progress towards certification
Objectivity Certisource provides independent third party verification services and as such we will always ensure that we remain impartial
Unrestrictive Certisource works with any element of the timber supply chain that shows a willingness and commitment to achieving real and beneficial improvements to their operations
Responsive Certisource will respond swiftly and appropriately to any enquiries made about our certification procedures, our clients or our partners
Cooperation Certisource works with all sections of the supply chain to support our partners in achieving stepped improvements to their operations and maintains and extends effective communication links with key NGOs and government bodies
Enterprising Certisource utilizes the most effective genetic and physical tracking technologies available, and will always seek out new innovations that can improve the services we offer and allow us to set industry performance standards